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Have questions about our platform? We're here to help. Reach out and we'll get back to you as soon as possible.

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General Inquiries

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Response Time

We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your inquiry as "Technical Support" or email us directly.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday - Sunday: Closed

* Emergency support available 24/7 for enterprise customers

Quick Links

→ Try Demo → API Documentation → Privacy Policy → Terms of Service

Frequently Asked Questions

How quickly can I get started?

You can start searching immediately with our demo. For full access, contact our sales team for a personalized onboarding session.

What data sources do you cover?

We aggregate data from FEC, NYC Open Data, Senate LDA, House LDA, NYS Ethics, and NYC Lobbying Bureau - covering 15M+ government records.

Is my data secure?

Yes! We use enterprise-grade encryption, secure hosting, and comply with SOC 2 standards. Read our Privacy Policy for details.

Do you offer enterprise plans?

Yes! We offer custom enterprise solutions with dedicated support, API access, and advanced features. Contact nick@poisson-ai.com